We pride ourselves on transparency and clearly display the expected delivery times for each product. In case of any changes to the stated timeframe, we will inform you immediately. A direct communication will be initiated at least five days in advance to schedule a suitable delivery date and time.
Delivery is typically free or inclusive for all UK mainland destinations. However, this is contingent upon individual suppliers' interpretation of 'UK mainland', which may result in additional charges for certain postcodes. For a comprehensive understanding of the delivery terms, kindly refer to the footer on each product page or contact Garden Ornaments directly for further details.
In regard to late deliveries and other issues, we strive diligently to ensure your order arrives within the specified delivery times. However, occasional delays may occur in rare instances. If your order does not arrive as expected, please reach out to us immediately and we'll do our utmost to resolve the issue promptly. Please note, while we aim to exceed your expectations with every order, we cannot offer compensation for delayed or failed deliveries, nor can we be held liable for any additional expenses incurred without prior agreement.
We use specialized transport for our ornament deliveries to ensure that your order reaches you in impeccable condition.
Our robust network of trusted suppliers and distributors take charge of dispatching your orders, ensuring each is fulfilled with the utmost care and efficiency.