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Advice & Blog

Coronavirus Update

To all our valued customers,

The safety of our staff, our partners and you, our customers is of the upmost importance to us.

Garden Ornaments staff are now all working from home to continue to fulfil your orders. The importance of being able to work from home has always been at the forefront of Garden Ornaments philosophy so our transition was something we actioned a before the start of the lockdown to ensure our safety.

Contacting Us

Our current business hours remain 9am – 5pm. During this time our phone lines are open and operating as normal but at a higher volume, please be aware that you may experience longer than normal wait times for your call to be answered.

Orders & Deliveries

Deliveries are mostly running as normal only with slightly extended delivery times that are normal for this time of year.

For detailed information on the delivery of product you will find full details on the product page of the item you're interested in.

Ascalon

Your order will be delivered within 14 working days and will be booked in with you via telephone.

Eastern Connections

Your order will be delivered within 14 working days and will be booked in with you via telephone.

Garden Trading

Your order will be delivered within 14 working days and will be booked in with you via telephone.

Gorse Lodge

Your order will be delivered within 14 working days and will be booked in with you via telephone.

Kelkay

Due to the Caronavirus, delivery for this product will resume mid May.

La Hacienda

Due to the Caronavirus, delivery for this product will resume mid May.

Lucas Stone

Your order will be delivered within 14 to 21 working days and will be booked in with you via telephone. Free Delivery to Mainland England and Wales only, not available in Scotland.

Our partners across the country are working hard to fulfil your orders as quickly as possible. Below is a rundown of any delays or changes with our manufacturers.

We are closely monitoring the situation and will update this article with any changes.

Sincerely,

Garden Ornaments